Unified inbox

All your channels,
one inbox.

ReplyRabbit brings every customer conversation from WhatsApp, Instagram, Shopee, and Lazada into a single, high-speed terminal.

UNIFIED_INBOX.terminal [v1.0.4]
// Synchronizing channels...
READY > Incoming: WhatsApp (Sarah L.)
READY > Incoming: Shopee (Buyer #482)
READY > Incoming: Instagram (Marcus V.)

Keep conversations organized

Assign conversations to specific agents, add internal notes, and use shared labels to segment your customers. No more stepping on each other's toes or missing replies.

/quick-reply shipping
"Hi! We offer free shipping on all orders over $50. Your package will arrive in 3-5 days."

Respond once, re-use forever

Save hours with integrated Quick Replies. Turn common shipping, pricing, and product questions into shorthand templates that your whole team can use.

CUSTOMER_CONTEXT
Order History: Shopify #4921, #4832
Lifetime Value: $450.00
Status: VIP Member

Every response in context

See exactly who you're talking to. ReplyRabbit pulls in customer tags, order history, and previous notes so every agent knows the full story before hitting send.

See other features

Discover how ReplyRabbit's powerful features can help you scale your customer communication faster.

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